Terms of Service

You must be at least 16 years old to use the Services, and you must be legally capable of entering into a contract under the laws of your jurisdiction. The Services are not directed to children under 16; if you become aware that a child under 16 has used the Services in a way that requires the creation of an account, please notify us at privacy@apiksystems.com.

You may not use the Services if you are located in, or are a resident of, any country subject to applicable export-control sanctions under the laws of the jurisdiction in which Apik operates, or if you are listed on any restricted-party list under those laws. Where Apik becomes aware that the Services are being accessed in violation of export-control or sanctions law, we will suspend the account.

For Services that require an account, you are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for all activity that occurs under your account. Notify us immediately at security@apiksystems.com if you suspect unauthorized access.

Where you use the Services on behalf of an organization, the organization is responsible for the actions of its users, including former users whose credentials remain valid until revoked. Administrative controls — adding and removing users, setting retention policies, configuring access — are the responsibility of the organization's administrator. Apik provides the tooling; the policy choices inside that tooling are yours.

Your use of the Services is governed by our Acceptable Use Policy, which enumerates universal usage standards, prohibitions, and the high-risk-category requirements that apply to specific kinds of deployment. The AUP is part of these Terms by reference. Material violations of the AUP may result in suspension, termination, or, in the case of safety-critical or integrity-critical violations, escalation to law enforcement or relevant regulators.

You will not, and you will not permit your users to: (i) reverse-engineer, decompile, or disassemble the Services except to the extent that applicable law expressly prohibits limiting that right; (ii) attempt to discover the source code or underlying ideas of the Services other than through documented APIs; (iii) circumvent or interfere with security, rate-limiting, or safeguard mechanisms; (iv) use the Services to develop a product or service that is substantially similar to or competitive with Apik's offerings; or (v) use the Services to violate the rights of any third party. The discipline applies to automated and human use alike; the fact that an instruction came from an autonomous agent does not relieve the operator of responsibility under these Terms.

You retain ownership of any content you submit to the Services ("Customer Content"), whether prompts, files, configurations, or other materials. You grant Apik a limited, worldwide, royalty-free license to host, process, display, transmit, and otherwise use Customer Content solely to deliver the Services to you, to enforce these Terms, and to comply with law. The license ends when the Customer Content is deleted in accordance with the retention rules in the Privacy Policy.

We do not use Customer Content to train shared models without your explicit, revocable opt-in. We do not sell Customer Content. We do not share Customer Content with third parties except as necessary to deliver the Services, as required by law, or with your consent. The detail on what we do and do not do with content is in the data-discipline section of the products page and in product-specific data-processing addenda where they exist.

You represent and warrant that you have the rights necessary to submit Customer Content to the Services, that the submission and our processing of it under this license will not infringe any third-party rights, and that the Customer Content is not unlawful, defamatory, or otherwise prohibited by the AUP. You are responsible for the lawfulness of the Customer Content you submit.

The Services and all content on apiksystems.com — including text, images, audio, video, the design and structure of the site, the source code of the Services, the Apik name, logos, and other trademarks — are owned by Apik Systems Inc. or its licensors and are protected by intellectual-property and other laws.

These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purposes. Nothing in these Terms transfers any intellectual-property right from Apik to you. Use of the Apik name, logos, and trademarks is governed by our press citation policy; any use beyond that policy requires written permission.

Where we publish open writing on the news surface, the manifesto, the safety documents, or the research pages, those works remain Apik's but are available for non-commercial citation, quotation, and discussion under fair-use norms. The discipline on the press page is the canonical reference for how to cite us.

The Services may integrate with or link to third-party services, sites, or content (for example, identity providers, payment processors, external research repositories). Apik does not own or control those third-party services and is not responsible for their availability, content, or terms. Your use of a third-party service is governed by that service's terms and privacy policy, not these Terms.

From time to time, Apik offers Services or features designated as "beta," "preview," "experimental," or otherwise as pre-release. Pre-release Services are provided on an as-is basis, may contain defects, may be modified or discontinued without notice, and may be subject to additional usage limits or restricted to specific tiers. The disclaimers and limitations in these Terms apply with full force to pre-release Services; in addition, no Service Level Agreement, support commitment, or capability-warranty applies to a pre-release Service unless we expressly state otherwise in writing.

The Services are provided "as is" and "as available." To the maximum extent permitted by applicable law, Apik disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, and any warranty arising from a course of dealing or trade usage. Apik does not warrant that the Services will be uninterrupted, error-free, or free of harmful components, that defects will be corrected, or that the Services will meet your particular requirements.

The Services use models that produce probabilistic outputs. Outputs may be incorrect, incomplete, biased, or otherwise unsuitable for a particular purpose. You are responsible for evaluating the suitability of any output for your use, and you should not rely on the Services as a sole source of professional advice (including legal, medical, financial, or safety-of-life advice) without independent verification by a qualified professional. The Services are not intended for use in environments where failure could cause death, personal injury, or material environmental or property damage; deployment in such environments is governed by the high-risk-category requirements in the AUP.

You will defend, indemnify, and hold harmless Apik Systems Inc., its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and reasonable expenses (including reasonable attorneys' fees) arising out of or in connection with: (i) your use of the Services in breach of these Terms or the AUP; (ii) Customer Content you submit, including any claim that the Customer Content infringes third-party rights or violates applicable law; or (iii) your violation of any law or third-party right in connection with the Services.

Apik will provide prompt notice of any claim subject to indemnity, and will cooperate reasonably in the defense at your expense. You may not settle any claim that imposes any non-monetary obligation on Apik without our prior written consent.

To the maximum extent permitted by applicable law, in no event will Apik or its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, business, or goodwill, arising out of or in connection with the Services or these Terms, whether based on contract, tort (including negligence), strict liability, or any other legal theory, and regardless of whether Apik has been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, Apik's total cumulative liability arising out of or in connection with the Services or these Terms will not exceed the greater of: (i) the amounts you paid Apik for the Services in the twelve months immediately preceding the event giving rise to the claim, or (ii) one hundred US dollars (USD 100). The cap applies in the aggregate to all claims by you and all of your users, employees, and affiliates.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the limitations above apply to the maximum extent permitted by law. Nothing in these Terms is intended to exclude or limit liability that cannot be lawfully excluded or limited.

You may stop using the Services at any time. For Services that involve an account, you may close the account through the in-product controls or by writing to hello@apiksystems.com.

Apik may suspend or terminate your access to the Services, in whole or in part, for material breach of these Terms or the AUP, for non-payment of amounts owed, for activity that creates a risk of harm to Apik or to other users, or as required by law. Where the breach is curable, we will give you notice and a reasonable opportunity to cure before terminating; where the breach is not curable, or where immediate suspension is necessary to protect the Services or other users, we may suspend without prior notice and provide notice promptly after.

On termination, your right to use the Services ends. We will return or delete Customer Content in accordance with the retention rules in the Privacy Policy. Sections that by their nature should survive termination — including intellectual property, disclaimers, indemnity, limitation of liability, governing law, and dispute resolution — survive termination of these Terms.

We may modify these Terms from time to time. Material changes are announced on this page with a new effective date and a brief description of what changed; we will additionally notify active product customers by email or in-product notice for changes that materially affect their rights. The version history at the bottom of the page is the canonical record of material changes. If you continue to use the Services after an updated effective date, you accept the updated Terms.

If you do not accept a material change, your remedy is to stop using the Services and, if applicable, close your account before the change takes effect.

These Terms are governed by the laws of the jurisdiction in which Apik Systems Inc. is incorporated, without regard to conflict-of-law principles. The jurisdiction of incorporation will be stated on this page when finalized; until then, the working assumption is the United States. Where a mandatory consumer law in your jurisdiction grants you stronger rights than the governing law chosen here, those mandatory rights apply.

Any dispute arising out of or in connection with these Terms or the Services that is not resolved through the good-faith escalation procedure below will be brought exclusively in the courts of the jurisdiction stated above, and you consent to the personal jurisdiction of those courts. The parties waive any objection to venue or forum non conveniens.

Before initiating any formal proceeding, you agree to attempt to resolve the dispute by writing to legal@apiksystems.com with a concise description of the dispute, the relief you seek, and your contact information. We will respond within 30 days. If the dispute is not resolved within 60 days of your initial notice, either party may proceed.

The escalation procedure does not apply where one party seeks injunctive or other equitable relief to protect intellectual property or to halt unauthorized use of the Services; in those cases, either party may proceed directly to court.

If any provision of these Terms is found unenforceable, that provision is limited or eliminated to the minimum extent necessary; the remaining provisions continue in full force. The failure of either party to enforce a provision is not a waiver of the right to enforce it later. These Terms, together with the AUP, the Privacy Policy, and any signed agreement incorporating them, constitute the entire agreement between you and Apik regarding the Services and supersede any prior agreements on the same subject.

You may not assign these Terms or any rights under them without Apik's prior written consent. Apik may assign these Terms without restriction in connection with a merger, acquisition, financing, or sale of substantially all assets, subject to the notice provisions of the Privacy Policy. Any assignment in violation of this section is void.

No agency, partnership, joint venture, or employment relationship is created by these Terms. Headings are for convenience and do not affect interpretation. These Terms are drafted in English; any translation is provided for convenience and the English version controls in case of conflict.